This Privacy Policy explains how Daphne Laser may collect, use, store and protect personal data when you visit daphnelaser.com, contact us through WhatsApp, use a contact form or request information about our services.
We process personal data only for defined purposes such as responding to your request, arranging communication, improving website functionality, maintaining security and complying with legal obligations where applicable.
Who We Are
This website is operated under the brand name Daphne Laser. Our website address is: https://daphnelaser.com.
For GDPR and privacy-related purposes, the data controller details should be completed with the legal entity responsible for operating the website.
What Personal Data We May Collect
The type of personal data we collect depends on how you use the website and how you contact us. We do not ask you to create a public account to read the website.
| Situation | Data that may be processed | Purpose |
|---|---|---|
| Website visit | IP address, browser type, device information, pages visited, technical logs, approximate location data where available | Website security, performance, error prevention and basic analytics if enabled |
| Contact form | Name, email address, phone number, message content, selected service, consent and technical submission data | Responding to your request, appointment communication and service information |
| WhatsApp contact | Phone number, profile name or display name, message content, attachments you send, communication date and time | Responding to your question or appointment request |
| Cookies and analytics | Cookie identifiers, consent preferences, page usage information, device/browser data | Website functionality, preferences, analytics and user experience improvement |
| Security and spam protection | IP address, submission behavior, technical identifiers and security logs | Preventing abuse, spam, malicious requests and unauthorized access |
How We Use Personal Data
We may use personal data for the following purposes:
- To respond to appointment requests and service questions.
- To communicate with you through WhatsApp, email or phone where relevant.
- To understand which treatment area or service you are interested in.
- To improve website content, navigation and user experience.
- To maintain website security and prevent spam or abuse.
- To comply with legal, administrative or regulatory obligations where applicable.
- To keep internal records of communication where needed for service continuity.
Legal Basis for Processing
Depending on the situation, we may process personal data based on one or more legal grounds:
Consent
Where required, we may ask for your consent before using optional cookies, analytics tools, marketing tools or certain contact features.
Pre-contractual communication
When you contact us about an appointment or service, we may process your data to answer your request before any treatment or service is arranged.
Legitimate interests
We may process limited technical and communication data to keep the website secure, respond to inquiries and improve website performance.
Legal obligations
Where applicable, we may process or retain certain data to comply with legal, tax, accounting, regulatory or administrative obligations.
WhatsApp Contact
If you contact Daphne Laser through WhatsApp, your communication is processed through WhatsApp as a third-party service. WhatsApp may process your phone number, profile information, message metadata, device information and message content according to its own terms and privacy rules.
We use WhatsApp primarily to respond to appointment requests, service questions and practical communication. Please do not send highly sensitive medical information, identity documents or detailed medical files unless specifically requested.
Comments, Accounts and Media Uploads
At the moment, daphnelaser.com is not intended to operate as a public comment platform and visitors are not expected to create public user accounts to read the website.
If comments, account registration or visitor media uploads are enabled in the future, this Privacy Policy should be updated accordingly. Media uploaded by website administrators should not contain unnecessary embedded location data such as EXIF GPS information.
Cookies and Similar Technologies
We may use cookies and similar technologies for essential website functions, security, preferences, analytics and user experience improvement.
Essential cookies help the website function correctly. Optional analytics or marketing cookies should be used according to the active consent settings on the website.
For more detail, please read our Cookie Policy.
Embedded Content and External Links
Pages on this website may include links or embedded content from third-party websites, such as WhatsApp, maps, videos, analytics services or social media platforms.
Third-party websites may collect data about you, use cookies, embed tracking technologies and monitor your interaction with their content according to their own privacy policies.
Who We May Share Data With
We do not sell your personal data. We may share limited personal data with service providers where necessary to operate the website, respond to inquiries, protect security or comply with legal obligations.
Possible recipients
- Website hosting provider
- Email or form delivery services
- Security and spam protection tools
- Analytics providers if enabled
- WhatsApp or other communication platforms if you use them
- Legal, accounting or regulatory recipients where required
Why sharing may happen
- To keep the website available and secure
- To deliver contact form messages
- To respond to your request
- To detect spam or abuse
- To comply with applicable obligations
International Data Transfers
Some third-party services, hosting providers, analytics tools or communication platforms may process data outside your country or outside the European Economic Area. Where this applies, appropriate safeguards should be considered according to applicable data protection rules.
This section should be reviewed after all active hosting, analytics, form, security and communication tools are finalized.
How Long We Retain Data
We keep personal data only as long as necessary for the purpose for which it was collected, unless a longer retention period is required by law, accounting rules, security needs or legitimate administrative reasons.
| Data type | Typical retention logic |
|---|---|
| Contact requests | Kept as long as needed to respond and manage related communication. |
| Appointment communication | Kept as long as needed for service coordination and reasonable administrative follow-up. |
| Security logs | Kept for a limited period needed to protect the website and investigate abuse. |
| Cookie preferences | Kept according to the cookie tool’s configuration and browser storage settings. |
| Legal or administrative records | Kept for the period required by applicable obligations. |
How We Protect Data
We use reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration or disclosure.
- HTTPS-secured website access
- WordPress security and access controls
- Spam and abuse prevention tools
- Limited access to administrative systems
- Regular review of active plugins and website tools
No website or electronic communication method can be guaranteed to be completely secure. Please avoid sending unnecessary sensitive information through online forms or WhatsApp.
Your Data Protection Rights
Depending on your location and applicable law, you may have rights regarding your personal data. These may include:
- The right to request access to your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of data where applicable.
- The right to restrict or object to certain processing.
- The right to data portability where applicable.
- The right to withdraw consent where processing is based on consent.
- The right to lodge a complaint with a competent data protection authority.
Some rights may be limited depending on legal obligations, security needs, medical or administrative requirements and the legal basis for processing.
Children’s Privacy
This website is not designed for children to submit personal data independently. If a service question concerns a minor, communication should be handled by a parent or legal guardian.
Updates to This Privacy Policy
We may update this Privacy Policy when the website structure, contact methods, plugins, analytics tools, legal requirements or service structure changes.
Contact About Privacy
If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact us through the contact page.
For legal completeness, this section should also include the official privacy contact email and the legal entity operating daphnelaser.com.